Amalgam Separator User Manual Breakdown: Crosstex Syclone – Part 1 Installation

Amalgam Separator User Manual Breakdown: Crosstex Syclone – Part 1 Installation

Today’s blog will be reviewing the user manual for the Crosstex Syclone, with a focus on the installation.

Thank you for following us on this journey to learning how to read the User Manuals of the top six amalgam separators sold in North America. Our first segment started with the amalgam separator that requires the least amount of work, maintenance or inspection, the M.A.R.S LibertyBOSS.

no maintenance

The second amalgam separator we examined was the SolmeteX Hg5 Series, a system we had to divide into three segments due to the complexity and length of their user manuals.

New Units

We will be reviewing the user manual of an amalgam separator, essentially the cousin of the SolmeteX brand, the Apvia’s AVTMax. The AVTMax was designed to be interchangeable with the Hg5 amalgam separators. Since 2014, Apavia has private labeled their system multiple times, each system offering a different variation of the user manual. Make no mistake, though there are numerous user manuals, they are all the same product, with no significant difference in design or function.

Crosstex Syclone

The image above depicts the five known labels of the Apavia’s AVTMax amalgam separator. The system in the blue box is the original AVTMax, the systems in the green boxes are active private labels, the system in the red box is a discontinued private label and the system in yellow is the new owner of the Apavia Product.

Though the duration of this series we will be taking pieces from each of the user manuals provided from the manufacturer’s private label product, we will be referring to the system as the new ownership’s label, the Syclone. The information provided will not be pulled from one specific manual, rather from each manual, with the occasional blanket statement taking the side of the most factual, average consensus of each manual and/or following EPA Standards.

Syclone – Installation

For those of you who read our SolmeteX blogs, you will notice the Sclone is nearly an exact copy and paste from the SolmeteX installation instructions. Since the Syclone is a replica of the Hg5, many of the segments in the user manuals will be very similar, including the installation instructions.

Below in bold are Crosstex general recommendations for the installation of the Syclone. In italics are M.A.R.S’ thoughts on these recommendations;


Place in an easily accessed location for replacement of collection container.
The Syclone and other variations require weekly inspections, having the system installed in a location that is accessible for both inspections and maintenance.
Place between treatment rooms and vacuum source.
Do Not connect to the outlet of separating tank or water ring pump.
Most amalgam separators are sedimentation based, requiring a particular flow rate to function properly. Installing almost any amalgam separator after a wet or dry vacuum system will significantly reduce the efficiency of the system.
Use provided inlet and outlet couplings. Do Not glue plumbing to the AVTMax® inlet and outlet.
Crosstex supply Fernco flexible couplers for the inlet and outlet of the Syclone systems.
The Syclone should be installed so that the outlet is higher than the tank or pump inlet.
This requirement is specific to Crosstex and SolmeteX. M.A.R.S feels the location of an amalgam separator should be relative to the type of suction pump the office has and the location of the inlet pipe from the dental chairs that enters the mechanical room. If the inlet from the dental chairs enters from the floor, or close to ground level, it should not affect the function of an amalgam separator by having the system installed on the floor. If the inlet from the chairs enters the mechanical room from the ceiling, and the office has a dry-vacuum system, then installing an amalgam separator above the inlet to the pump’s air/water separator, would make perfect sense. Alternatively, if the office had the inlet from chairs enter the mechanical room from the ceiling, and they have a wet-vacuum system, the amalgam separator should be installed on the same level as the pump. If the amalgam separator is mounted higher than a wet-vacuum system, an office can experience excess water flowing from the outlet of the amalgam separator through the solids collect when the system is being cleaned. The left-over water could cause exposure to biological waste and possibly soluble mercury.
Securely mount or support the baseplate.
The AVTMax system has an eleven-pound aluminum plate with a 7” base for stability. It is recommended by DentalEZ Technical Support to have the AVTMax firmly secured to the floor or wall. Securing the AVTMax does double duty;
1) it stabilizes the system and
2) It minimizes the vibration from the suction pump, which can vibrate the filter pins out of place, causing the filter to fall.

If mounting to a wall, use the four (4) included plastic standoff.
Write the installation date on the collection container.
It is important to note the installation date of a Syclone filter, as it is required to change the canister every 12 months at a minimum.
According to Medentex user manual;

Complete the product registration form online at

Installation Guide and Diagrams

The benefit of having multiple versions of one product is the various ways each distributor represents the user manual. The purpose of this blog is to assist dental professionals better understand the installation, require inspection, troubleshooting any issues and providing clear maintenance schedules of each amalgam separator. To streamline the Syclone’s multiple user manual variations, M.A.R.S has combined the best segments of each user guide to provide straightforward installation instructions.

Crosstex Syclone and Apavia AVTMax

In the image below, we took the page with the system components breakdown from Crosstex and the system assembly from Apavia.

Install pieces 1

DentalEZ Amaglam HoG and Medentex amased Silver

The image below shows a simple product dimensions page from DentalEZ and a flow diagram from Medentex. Please note, Medentex is not stating that you require two suction pumps, rather the location of the amalgam separator in relation to a wet or dry vacuum system.

Install pieces two

Common Mistake

Please note that there are some common mistakes made by Service Technicians, Plumbers, and Dentists when installing an amalgam separator.

Solids Collector

The solids collector of a suction pump has nothing to do with amalgam separation; it is the last line of defense for your suction pump. It is meant to protect your pump’s warranty in case any material was to by-pass the amalgam separator.

If you are like many Dental Practices that have improperly located a solids collector in front of your amalgam separator, you should be handling and disposing of the solids collector as toxic waste, adding to your amalgam separator costs.

Chair to Mechanical Room TWOcorrect install

Had the amalgam separator be located before the solids collector, the material in the solids collector would be considered sewer safe, which saves Dental Practice on the disposal fees.

Installed Backwards

As anyone can imagine, a system installed backward will not function as intended. In the photo below a plumber was confused on the installation of the SolmeteX Hg5® and installed the system backward.

An easy way to avoid this mistake is to remember amalgam separators work on sedimentation, the inlet of every amalgam separator is at the top, and the outlet is at the bottom.


Next Blog

Due to the complexity, length, and variety of the Crosstex system’s user manual, this blog will be extended to three different segments. We just completed the Installation portion, next will be Inspection and Troubleshooting.

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